1. Introduction

This guidance is designed to help you complete the Annual Survey of Hours and Earnings (ASHE) questionnaire.

Please refer to this guidance if you are having any difficulties with completing the questionnaire. Where appropriate, more guidance information is also printed beneath the questions. However, if you require further assistance, please telephone the ASHE team on 0300 1234 938.

Nôl i'r tabl cynnwys

2. Guidance on completing the questionnaire

Section 1 – Employee details

A specific date in April is chosen so that all respondents refer to the same point in time. This reference date is not the same every year.

Depending on your answer to Question 1, you will be directed to the correct section of the form (that is, either Question 2a if you answer “Yes” or Question 9a if you answer “No”).

Please note that information should be recorded for all employees if they still work for the organisation. This should include those employees being paid despite being absent for reasons such as, but not limited to:

  • sickness
  • maternity or paternity leave
  • being furloughed under the Coronavirus Job Retention Scheme (CJRS)

For these employees, the remainder of the questionnaire should be filled in about the job from which they were absent.

Section 2 – Job details

If you answered “Yes” to Question 1, you will be directed to complete this section, which asks for the date the employee started working for your organisation and full details of their main job.

Section 3 – Workplace and home postcodes

Postcode information is important to the publication of the ASHE results as it allows the Office for National Statistics (ONS) to generate earnings statistics for different geographic breakdowns.

The employee’s workplace postcode should be for their main place of work and not a central or head office address. You can give a central or head office address if the employee has no specified base.

Please check that the postcodes printed on your questionnaire are correct; if not, please provide the correct information. If we do not already have postcode information for the employee, we will print “NOT KNOWN” in the boxes.

Please note that Question 3b, which asks for the employee’s home postcode, is voluntary.

Section 4 – Hours and earnings for the pay period

This section requires you to provide information for your employee’s earnings and hours worked. Please indicate the usual pay period in Question 4a and then continue to relate all remaining answers in this section to that pay period.

At Question 4c, provide the pay received (or will receive, if the employee has not yet received it) from your organisation’s payroll for the pay period (as specified at Question 4a) and the number of hours this pay relates to in Question 4d.

For employees who were furloughed under the CJRS, at Question 4d provide the number of hours the employee normally works in that pay period.

Some employees’ furlough pay will have been based partly on overtime pay or hours worked in previous months. If for any such employee you can differentiate between basic pay and overtime pay, please provide the basic pay and hours information at Questions 4c and 4d and the overtime pay and hours information at Questions 4e and 4f. If you cannot differentiate between basic pay and overtime pay, please provide all furlough information at Questions 4c and 4d.

For examples showing how to complete Questions 4c and 4d, please refer to the examples in Frequently asked questions.

Answer Questions 4d and 4f in full hours and minutes (for example, please write 30 minutes instead of 0.5 hours, as the latter would be read as 50 minutes and so would be incorrect in our final results).

Basic hours for teachers: some teachers in England and Wales work from a “1,265 directed hours per year” agreement or a “1,365” agreement in Scotland. If your employee is part time, ensure that you state their paid basic hours and not their teaching hours. Annual leave entitlement for both agreements should be 65 days.

Gross pay in the pay period (Question 4k): if your gross pay amount differs from the total of your answers to Questions 4c 4e, 4g, 4i and 4j, please provide an explanation in the comments box at the end of Section 4.

For Question 4k, please provide the total gross pay received, even if the furloughed employee did not work in the pay period.

Hourly rate of pay (Question 4m): only answer this question if you have crossed the “Yes” box in Question 4l.

Question 4m is designed to give us an understanding of hourly rate of pay under normal circumstances. If you are answering this question for a furloughed employee, please provide the employee’s normal hourly rate of pay, rather than any calculation made to adjust for absences and associated reductions in rate of pay (for example, 80% of pay under the CJRS).

At Question 4n, record “Yes” for any employee whose pay was less because of any type of absence (for example, sickness, maternity or paternity leave, being furloughed under the CJRS, or other).

For employees who were furloughed under the CJRS, please record details as follows:

  • If your company did not top up the employee’s pay to its normal level, you should record “Yes” (that is, the employee did earn less) at Question 4n.

  • If your company did top up the employee’s pay to its normal level, you should record “No” (that is, the employee did not earn less) at Question 4n.

Comments box (below Question 4o) relating to responses at Section 4

For all employees who were furloughed under the CJRS, regardless of whether their pay was less or was topped up, please record details as follows:

  • If they were furloughed for the full pay period, write “Furlough” in the comment box below Question 4o.

  • If they were furloughed for only part of the pay period, and worked or were absent for the remainder of the pay period, write in “Part furlough”.

For employees who were not furloughed under the CJRS, please record “Not furlough”.

Please also include any other comments that you feel are relevant to responses at Section 4.

Section 5 – Pension arrangements

This section asks for information on current membership and contributions to any pension scheme run or facilitated by your organisation. Other types of personal pension or additional voluntary contributions (AVCs) should not be included. If either the employee or employer is on a “contribution holiday”, the employee is still a member of the pension scheme.

Please choose only one of the options in Question 5c, which refers to the employee’s main pension scheme. If you are unsure, choose the scheme with the closest definition. Further information about each scheme can be found in the Glossary.

Please provide amounts for pension contributions and pensionable pay that are for the same pay period given in Question 4a. Please convert any annual figures to the pay period given in Question 4a. For example, to convert an annual figure where the pay period is weekly, divide the annual figure by 52.14 (precise number of weeks in a year).

Pension information should generally be available on an employee’s pay and/or personnel records. If pension arrangements are organised by an insurance company, you should obtain the details from them.

If the employee or employer contribution is a percentage, convert to a monetary value by multiplying the employee’s pensionable pay by the percentage. For example, if an employee has a percentage contribution of 3.5% and a pensionable pay monthly of £1,200, the employee contribution is £1,200 x 3.5% = £42 per month.

If there are no contributions or the contributions are nil (for instance, if the pension scheme is non-contributory or the employer or employee is on a “contribution holiday”), write a single zero. If values are unknown, please leave blank.

If the employee is not a member of any of the pension schemes run or facilitated by the employer, answer “No” to Question 5a and go straight to Question 6a.

If the employer pension contribution, or part of it, covers more than one employee, please do not include any lump sum figures that cover more than one employee.

If contributions are a mixture of payments to individuals and lump sums paid to the scheme to cover more than one employee, give the individual amount for the employee but exclude any amounts that cover more than one employee. If no individual amount is known, please leave blank.

Section 6 – Annual earnings

Please note that, unlike the previous sections of the form, this section deals with annual information.

We ask for information relating to the most recent tax year prior to the survey reference date. Please note that if your employee is part of any type of salary sacrifice scheme, you should answer “Yes” to Question 6c and then enter figures corresponding to the value of goods or services they receive in Question 6d.

Section 7 – Annual leave entitlement

Annual leave should be recorded in days. Please enter the number of whole days before the decimal point and any fractions after the decimal point. For example, if the employee is entitled to 30 and a half days paid annual leave, enter 30 before the decimal point and 5 after it (that is, 30.5 days).

Section 8 – Pay agreement

This section is to establish whether your employee’s pay has reference to a collective agreement and at what level this exists. See the Glossary for definitions of the different types of collective agreements.

Section 9 – Employee history

This section only needs to be completed if you have crossed the “No” box in Question 1. If the employee has ever been employed by your organisation and has now left, then you will need to provide the month and year that they left. If they have never been employed by your organisation, then answer “No” to Question 9a and go straight to Question 10b.

Section 10 – Comments and contact details

This section has a box for comments where you can tell us anything you think might help us regarding the information you have provided. If there is any additional information that may help us to understand how your business has been affected by the coronavirus (COVID-19), please could you let us know in the comments box below Question 10a.

We also ask for a contact name and telephone number so we can get in touch with you to ask about the information provided, should we have any queries.

Nôl i'r tabl cynnwys

3. Frequently asked questions

Why do I need to provide the Office for National Statistics (ONS) with this information?

Providing accurate information for this survey is a statutory requirement under the Statistics of Trade Act 1947. Information collected is used to compile annual statistics that illustrate the distribution of earnings and paid hours for employees within industries, occupations and regions. This analysis is used extensively by government departments, professional organisations, the media and the general public. Information is never given out in a form that identifies an individual employee or employer. It is an offence under the Statistics of Trade Act 1947 for the ONS to disclose any individual data relating to a return.

What if I cannot provide the information required?

If information is not available by the return date, please make every effort to derive this information from records kept or give informed estimates. Leaving a section blank may prompt a representative from the ONS to contact you in order to further clarify information. If there is no alternative, give a full explanation in the comment box in Section 10.

Why does the questionnaire refer to the past if the employee still works for the company?

The Annual Survey of Hours and Earnings (ASHE) questionnaire is written in the past tense because it refers to a reference date that is in the past. You are required to fill in this questionnaire if the specified person was employed by you on the reference date, even if they are not employed by you at present.

For what period should I provide information?

The reference period for which you should provide information changes throughout the questionnaire and is summarised here:

  • Sections 1, 2 and 3 – information should be provided for the survey reference date in April specified on the questionnaire.

  • Sections 4 and 5 – hours and earnings information provided should relate to the employee’s pay period that includes the reference date in April (that is, the pay period given in answer to Question 4a).

  • Sections 6 and 8 – annual information provided should relate to the most recent tax year (ending 5 April) prior to the survey reference date.

Why are there “Go to...” instructions after some of the questions?

Where a ‘“Go to...” instruction appears after a question, please go straight to the question specified, depending on your answer. This will prevent you from answering unnecessary questions and will reduce the amount of contradictory information collected by the ONS.

If the employee is a teacher on a “1,265” or “1,365” directed hours agreement, how do I calculate their basic hours?

If you are having trouble calculating your employee’s basic hours for the pay period specified in Question 4a, the following information may be helpful:

For a “1,265” directed hours agreement:

  • basic weekly hours should be 32 hours and 26 minutes (divide 1,265 by 39 working weeks)
  • basic monthly hours should be 141 hours and 2 minutes

For a “1,365” (Scotland) directed hours agreement:

  • basic weekly hours are capped at 35 hours
  • basic monthly hours should be 152 hours and 11 minutes

Examples for filling in Question 4c “How much basic pay, before deductions, did the employee receive in the pay period?” and Question 4d “How many basic hours does the pay in Question 4c relate to?”

Example 1: Employee A is paid monthly (Question 4a). They have been furloughed and will receive 80% of their normal monthly pay of £2,500 (“normal monthly pay” will have been provided by you when applying to the Coronavirus Job Retention Scheme, CJRS). Normal monthly pay is based on 173.92 hours of work (40 hours a week)

Question 4a: Calendar month
Question 4c (basic pay): £2,000.00 (this is 80% of £2,500)
Question 4d (basic hours): 173.92

Example 2: Employee B is paid monthly (Question 4a). They have been furloughed and will receive their normal monthly pay of £2,500 (80% coming from the CJRS and 20% having been topped up by you as the employer). Normal monthly pay is based on 173.92 hours of work (40 hours a week)

Question 4a: Calendar month
Question 4c (basic pay): £2,500.00
Question 4d (basic hours): 173.92

Example 3: Employee C is normally monthly (Question 4a). They have been furloughed and will receive 80% of their normal pay (which is £2,500, as provided by you when applying to the CJRS). Normal monthly pay is based on 173.92 hours of work (40 hours a week).

However, because of delays in payment, the pay period that includes 22 April 2020 was actually extended to two months

Question 4a: Other (“two months”)
Question 4c (basic pay): £4,000 (£2,500.00 x 0.8 x 2)
Question 4d (basic hours): 347.84 (173.92 x 2)

For further assistance, please telephone the ASHE team on 0300 1234 938.

Nôl i'r tabl cynnwys

4. Glossary

Additional voluntary contributions

Additional voluntary contributions (AVCs) are a pension top-up arrangement where an employee pays additional amounts into a pension run by their employer in order to increase their pension entitlement. Normally, the contributions are deducted from the employee’s pay.

Benefits in kind

Benefits in kind are received by employees from their employment but are not included in their salaries or wages. They include things like company cars, private medical insurance paid for by the employer, and cheap or free loans.

Collective agreement

A collective agreement is an agreement between one or more employers and one or more trade unions or workers’ committees concerning aspects of employment such as pay and conditions. Types of agreement include:

  • national or industry – an agreement at UK level, or an agreement for a particular industry as a whole; this is the most common type of agreement and exists mostly for occupations such as teachers, health professionals and protective service occupations
  • sub-national – an agreement at regional level, which can cover more than one employer and more than one industry; this type of agreement is rare but exists for some public service professionals, childcare services and teaching occupations
  • organisational – a single employer agreement that covers some or all of its employees; this type of agreement is common in retail and sales companies and general administrative occupations
  • workplace – an agreement applying only to employees in one workplace or site; agricultural occupations and transport companies sometimes have this type of agreement

Contribution holiday

A contribution holiday is a temporary period during which the employer or employee takes a break in making pension contributions because of a surplus in a defined benefit pension fund.

Pensionable pay

Pensionable pay are the earnings on which benefits and/or contributions are calculated under the pension scheme rules. One or more elements of earnings (for example, overtime) may be excluded.

Pension schemes

Defined benefit

A defined benefit (DB) pension is one in which the rules of the scheme specify the rate of benefits to be paid. The most common DB scheme is a final salary scheme in which the benefits are based on the number of years of pensionable service, the accrual rate and the final year’s salary. Other DB schemes calculate benefits using the average of selected years’ salaries or the best year’s salary within a specified period before retirement. Career Average Revalued Earnings (CARE) schemes are becoming increasingly common; this is a form of DB scheme where the pension is based on salary multiplied by the accrual rate in each year of an individual’s working life. Entitlements that are built up each year are revalued until retirement in line with inflation or earnings.

Defined contribution

A defined contribution pension scheme is one in which the benefits are determined by the contributions paid into the scheme, the investment return on those contributions, management charges and the type of annuity purchased upon retirement. Such schemes are also known as money purchase schemes.

Group personal pension

A group personal pension (GPP) is an arrangement made for the employees of a particular employer (or group of employers) to participate in a personal pension scheme (provided by insurance companies) on a group basis. This is a collecting arrangement only; the contract is between the individual and the pension provider, normally an insurance company. The benefits received from GPPs are determined by the contributions paid, the investment return on those contributions (less management charges) and the type of annuity purchased upon retirement.

Stakeholder pension

Stakeholder pensions have been available since 2001. They are a flexible, portable and personal pension arrangement (provided by insurance companies) with capped management charges that must meet the conditions set out in the Welfare Reform and Pensions Act 1999 and be registered with The Pensions Regulator. They can be taken out by an individual or facilitated by an employer. You should only include these if the employee is a member of any stakeholder pension that has been arranged through the employer. The benefits received from stakeholder pensions are determined by the contributions paid into the scheme, the investment return on those contributions (less management charges) and the type of annuity purchased upon retirement.

Group self-invested personal pension

A group self-invested personal pension (GSIPP) is a specialised type of GPP scheme under which employees make their own investment decisions. You should only include these if the employee is a member of any GSIPP that has been arranged through the employer.

National Employment Savings Trust

A National Employment Savings Trust (NEST) is a workplace pension scheme set up at the end of 2011 that all employers can use to automatically enrol their UK-based workers. NEST was set up to meet the criteria of a qualifying scheme under new employer duties outlined in the Pensions Acts 2008 and 2011. NEST is an occupational defined contribution scheme with fixed levels of minimum contributions (specified as a percentage of a member’s earnings). The benefits received from NEST will be determined by the contributions paid into the scheme, the investment return on those contributions (less management charges) and the type of annuity purchased upon retirement.

State Second Pension and State Earnings-Related Pension Scheme

State Second Pension (S2P) and State Earnings-Related Pension Scheme (SERPS) are the Additional State Pension received in addition to the Basic State Pension. The S2P is the successor, since 6 April 2002, to the SERPS, previously known as graduated retirement benefit. The Additional State Pension provides an earnings-related second pension based on National Insurance contributions (NICs). It is possible for DB occupational pension schemes to be contracted out of the Additional State Pension.

Contracting out

Contracting out is a statutory arrangement where pension schemes that meet certain conditions may contract out of S2P. The members’ and employers’ NICs are reduced or partially rebated. Members of a contracted-out pension scheme obtain rights in the pension scheme in place of additional earnings-related benefits under the state scheme. Whether an employee is contracted out may be indicated on the employee’s pay slip by a NIC table letter of D, E, C or L. NIC tables are issued by HM Revenue and Customs (HMRC) for employers to use to calculate the correct NIC amounts to apply to an employee’s earnings. From April 2012, contracting out for employees in defined contribution or personal pensions ceased. Contracting out is now only possible for members of DB occupational pension schemes.

Salary sacrifice scheme

A salary sacrifice scheme is where an employee agrees to receive goods or services in place of some of their basic pay. The employee agrees to new employment terms with a new level of basic pay. The goods and services received can be any non-cash benefit, but common examples are child-minding services, health or dental plans, use of a company car, and changes in pension contributions.

For further assistance, please telephone the ASHE survey team on 0300 1234 938.

Nôl i'r tabl cynnwys