FOI reference: FOI-2024-2080
You asked
I would be most grateful if you would provide me, under the Freedom of Information Act, the following information regarding your facilities management approach:
1. How are facilities management services (hard FM, soft FM or TFM) handled across your estates?
2. If any services are outsourced, which services and to which suppliers?
3. What are the start dates and durations of these contracts, including the end date, and which services are included in each?
4. What are the values of the contracts?
5. Is there an extension clause in the contract(s) and if so, what is the duration of the extension?
6. Has a decision been made yet on whether the contract(s) are being either extended or renewed?
7. What is the job title of the senior officer (outside of procurement) responsible for the contract(s)?
8. Do you utilise any outsourced helpdesk or FM integrator services? If so, with which supplier(s)?
9. Which software solution(s) are used to manage your corporate property/assets including facilities management (CAFM)?
We said
Thank you for your request.
Please see the following answers to your questions.
1. TFM
2. Maintenance, Cleaning, Security, Post, Grounds Maintenance, Helpdesk, Catering are contracted to VINCI Facilities.
3. The TFM contract started on the 1 July 2016 and ends on the 30 September 2025.
4. The total Lump Sum / Core Fee value is circa £3m pa.
5. Yes, 2 Years (1 plus 1).
6. The contract is currently in the extension period.
7. Head of Facilities and Estates Management.
8. VINCI provide the FM helpdesk.
9. VINCI Maximo / Mobius. ONS owns the data.