FOI ref: FOI/2022/4412
You asked
Telephony and UC/ Collaboration
1a. Please confirm the manufacturer of your telephony system(s) that are currently in place
1b. When is your contract renewal date?
1c. Who maintains your telephony system(s)?
1d. Do you use Unified Communications or Collaboration tools , if so which ones?
Microsoft
2a. What Microsoft 365 licence do you have across the business e.g. E3, E5
2b. Which partner looks after your Microsoft tenant?
2c. Where do you host your applications? Do you have on-premise infrastructure or do you host your applications in public or private cloud? Which?
Storage
3a. Does your organisation use on-premise or cloud storage or both?
3b. Please confirm the on-premise hardware manufacturer
3c. Please confirm your cloud storage provider
3d. What is your annual spend on cloud storage?
3e. How do you back up your data and with who e.g. Backup as a Service
We said
Thank you for your request.
Please see the following answers to your queries:
Telephony and UC/ Collaboration
1a. Please confirm the manufacturer of your telephony system(s) that are currently in place
Our supplier is Modality – We use Yealink phones of which there are less than 40 in the business as we use Microsoft Teams as our telephony tool. 8x8 also supply us with numbers and support but for a very small subset of numbers for BDOD/SEL etc.
1b. When is your contract renewal date?
31/03/2023
1c. Who maintains your telephony system(s)?
See 1A.
1d. Do you use Unified Communications or Collaboration tools , if so which ones?
We use Microsoft Teams.
Microsoft
2a) What Microsoft 365 licence do you have across the business e.g. E3, E5
We have an E5 licence.
2b) Which partner looks after your Microsoft tenant?
Phoenix Software Ltd.
2c) Where do you host your applications? Do you have on-premise infrastructure or do you host your applications in public or private cloud? Which?
We use a private cloud.
Storage
3a. Does your organisation use on-premise or cloud storage or both?
We use both.
3b. Please confirm the on-premise hardware manufacturer
Pure Storage and Dell EMC.
3c. Please confirm your cloud storage provider.
AWS, GCP, Azure
3d. What is your annual spend on cloud storage?
£948,000 per year based on the current average usage.
3e. How do you back up your data and with who e.g. Backup as a Service
Veeam Incremental backups to Dell DataDomain appliances