You asked
I would like the following information:
- Under the contract with Adecco, how many temporary workers were required for the 2021 Census Field Force?
- What was the total number of applications received across all Intakes?
- How many of those applicants successfully completed all stages of recruitment and were issued with Contracts of Employment?
- How many of those Contracts of Employment were signed and returned by the applicants?
- How many applicants successfully completed the Right to Work checks on Day 1 of their employment?
- Under the contract, what is the agreed SLA for Adecco to respond to complaints?
- How many complaints have been submitted to Adecco about the recruitment process?
- How many of those complaints have been resolved within the agreed timeframe?
We said
Thank you for your request.
Please see the following answers to your questions:
Under the contract with Adecco, how many temporary workers were required for the 2021 Census Field Force?
36,542
What was the total number of applications received across all Intakes?
172,365
How many of those applicants successfully completed all stages of recruitment and were issued with Contracts of Employment?
32,081
How many of those Contracts of Employment were signed and returned by the applicants?
28,382
How many applicants successfully completed the Right to Work checks on Day 1 of their employment?
25,216
Under the contract, what is the agreed SLA for Adecco to respond to complaints?
In accordance with the Civil Service Commission's Complaints Procedure - 2 weeks to acknowledge and 4 weeks for response.
How many complaints have been submitted to Adecco about the recruitment process?
714
How many of those complaints have been resolved within the agreed timeframe?
There is no set timeframe to resolve complaints. As per point 6, the timeframe is to acknowledge/respond.