You asked
Please provide the following information:
1) Please list the services that require users to verify their identity by sending in physical forms of documentation (e.g. a passport)?
1a) For each of these services, how many identities were verified in this way in your 2019/20 financial year, and what did it cost to process?
1b) Are these verifications performed by a third party or conducted by an in-house team?
2) Please list the services that allow users to use a digital method for proving their identity; and name the methods used (e.g. Gov.UK Verify or other equivalent digital biometric identity method)?
2a) For each of these services, how many identities were verified in this way in your 2019/20 financial year, and what did it cost to process?
We said
Thank you for your request.
We are a Government Department that does not operate transactional services as described in your questions. We do not use any form of Digital Identity to validate public access to our web services. Therefore, we do not hold the information you have requested.