1. Survey information
These questions are for Wave 13 of the Business Impact of Coronavirus (COVID-19) Survey for the period 24 August 2020 to 6 September 2020. Respondents are asked to respond to the questions between 7 September 2020 to 20 September 2020 based on their experiences from 24 August 2020 to 6 September 2020. These are the most up-to-date survey questions.
Nôl i'r tabl cynnwys2. Trading status of your business
Which of the following statements best describes your business's trading status?
Currently trading and has been for more than the last two weeks
Started trading within the last two weeks after a pause in trading
Paused trading but intends to restart in the next two weeks
Paused trading and does not intend to restart in the next two weeks
Permanently ceased trading
Where in the UK are your business's sites located?
Northern Ireland
Scotland
Wales
East of England
East Midlands
Greater London
North East of England
North West of England
South East of England
South West of England
West Midlands
Yorkshire and The Humber
Not sure
Not applicable
Where in the UK are your business's sites currently paused or ceased trading?
Northern Ireland
Scotland
Wales
East of England
East Midlands
Greater London
North East of England
North West of England
South East of England
South West of England
West Midlands
Yorkshire and The Humber
Not sure
None of our sites are currently paused or ceased trading
3. Turnover and operating costs
In the last two weeks, how has the coronavirus (COVID-19) pandemic affected your business's turnover, compared with normal expectations for this time of year?
Turnover has increased by more than 50%
Turnover has increased between 20% and 50%
Turnover has increased by up to 20%
Turnover has not been affected
Turnover has decreased by up to 20%
Turnover has decreased between 20% and 50%
Turnover has decreased by more than 50%
Not sure
Please explain in more detail how the coronavirus (COVID-19) pandemic affected your business's turnover in the last two weeks.
What are your expectations about your business's turnover in the next two weeks?
Expect turnover to substantially increase
Expect turnover to increase a little
Expect turnover to stay the same
Expect turnover to decrease a little
Expect turnover to substantially decrease
Not sure
In the last two weeks, how did your business's turnover compare to its operating costs?
Turnover exceeded operating costs by more than 50%
Turnover exceeded operating costs between 20% and 50%
Turnover exceeded operating costs by up to 20%
Turnover was equal to operating costs
Operating costs exceeded turnover by up to 20%
Operating costs exceeded turnover between 20% and 50%
Operating costs exceeded turnover by more than 50%
Not sure
In the last two weeks, how has the coronavirus (COVD-19) pandemic affected customer interest in your business's goods or services, compared with normal expectations for this time of year?
Interest has increased
Interest has stayed the same
Interest has decreased
Not sure
Not applicable
In the last two weeks, how has the coronavirus (COVID-19) pandemic affected your business's footfall, compared with normal expectations for this time of year?
Footfall has increased
Footfall has stayed the same
Footfall has decreased
Not sure
Not applicable
Has your business experienced any of the following challenges with selling goods or services online since the start of the coronavirus (COVID-19) pandemic?
Challenges sharing data across different platforms or marketplaces
Challenges with the system for ranking and reviewing goods or services by online platforms or marketplaces
High prices charged by online platforms, marketplaces or sellers
High prices for online advertising
Lack of IT capacity, skills or technology within the business
Restrictions on using more than one platform or marketplace
Other (Please describe)
Not sure
Did not experience any difficulties selling goods or services online
4. Exporting and importing
Has your business exported goods or services in the last 12 months?
Yes
No
Not sure
How has your business's exporting of goods or services been affected by the coronavirus (COVID-19) pandemic in the last two weeks?
Exporting more than normal
Exporting has not been affected
Exporting, but less than normal
Not been able to export in the last two weeks
Not sure
Let us know anything else that will help us understand your business's exporting in the last two weeks.
Has your business imported goods or services in the last 12 months?
Yes
No
Not sure
Not sure
How has your business's importing of goods or services been affected by the coronavirus (COVID-19) pandemic in the last two weeks?
Importing more than normal
Importing has not been affected
Importing, but less than normal
Not been able to import in the last two weeks
Not sure
Let us know anything else that will help us understand your business's importing in the last two weeks.
Nôl i'r tabl cynnwys5. UK supply chain
Was your business able to get the materials, goods or services it needed from within the UK in the last two weeks?
Yes, the business has been able to get what it needed
Yes, but the business had to change suppliers or find alternative solutions
No, the business has not been able to get the materials, goods or services needed
Not applicable
Please explain why your business was not able to get the materials, goods or services needed.
In the last two weeks, did your business use logistics services to distribute goods or services produced, within the UK?
Yes
No, because we could not obtain the UK logistics services we needed
No, because we did not need UK logistics services
Not sure
Did the logistics services used in the last two weeks meet your business's UK distribution demands?
All distribution demands were met
Some distribution demands were met
Not sure
To what extent do you expect that your business's UK distribution demands will be met by logistics services in the next two weeks?
All UK distribution demands will be met
Some UK distribution demands will be met
None of the UK distribution demands will be met
The business will not need any UK distribution
Not sure
Has the overall of choice of suppliers for sourcing your business's materials, goods or services changed since the start of the coronavirus (COVID-19) pandemic?
Choice of suppliers has increased
Choice of suppliers has not changed
Choice of suppliers has decreased
Not sure
Has the number of businesses selling similar goods or services as your business changed since the start of the coronavirus (COVID-19) pandemic?
Number has increased
Number has not changed
Number has decreased
Not sure
6. Prices of materials, goods and services
How did the prices of materials, goods or services bought by your business change in the last two weeks, compared with normal price fluctuations?
Prices increased more than normal
Prices did not change any more than normal
Prices decreased more than normal
Some prices increased, some prices decreased
Not sure
Not applicable
Please give more details about the prices of materials, goods or services that changed.
What are your expectations about changes in prices of materials, goods or services that your business needs for the next two weeks?
Expect prices to generally increase
Expect prices not to change
Expect prices to generally decrease
Not sure
How did the prices of goods or services sold by your business change in the last two weeks, compared with normal fluctuations?
Prices increased more than normal
Prices did not change any more than normal
Prices decreased more than normal
Some prices increased, some prices decreased
Not sure
Not applicable
Please give more details about how prices changed.
What are your expectations about prices of goods or services that your business will sell over the next two weeks?
Prices will generally increase
Prices will stay the same
Prices will generally decrease
Not sure
Has your business had an increase in demand for goods or services sold in the last two weeks?
Yes
No
Not sure
Not applicable
Which goods or services have had an increase in demand?
Nôl i'r tabl cynnwys7. Stock and capital expenditure
How has the coronavirus (COVID-19) pandemic affected your business's stock levels in the last two weeks?
Stock levels are higher than normal
Stock levels have not changed
Stock levels are lower than normal
Not sure
Not applicable
Please explain in more detail how the coronavirus (COVID-19) pandemic has affected your business's stock levels in the last two weeks.
Is your business stockpiling any materials or goods?
Yes
No
Not sure
Which materials or goods are you stockpiling?
- Comments
Where are stockpiled materials or goods being stored?
Within the UK
Outside the UK
Not sure
Which storage solutions are you using for stockpiling these materials or goods?
Building new storage
Renting new storage
Using more of our current storage
Other (Please describe)
Not sure
How has the coronavirus (COVID-19) pandemic affected your business's capital expenditure?
Capital expenditure is higher than normal
Capital expenditure has not been affected
Capital expenditure is lower than normal
Capital expenditure has stopped
Not sure
Not applicable
Please explain in more detail how the coronavirus (COVID-19) pandemic has affected your business's capital expenditure.
Nôl i'r tabl cynnwys8. Access to financial support
Has your business applied for any of the following schemes?
Coronavirus Job Retention Scheme
Government-backed accredited loans or finance agreements
Business grants funded by the UK and devolved governments
Not applied for any of these schemes
Did your business apply for the Development Bank of Wales COVID-19 Business Loan Scheme?
Yes
No
Not sure
Which government offered the business grants that you have applied for?
Northern Ireland Executive
Scottish Government
UK Government (England only)
Welsh Government
Not sure
Which of the following Welsh Government grants did your business apply for?
COVID-19 grant for small businesses
Economic Resilience Fund
Sector-specific grants
Not applied for any of these grants
Has your business received funds from any of the following Welsh Government grants?
COVID-19 grant for small businesses
Economic Resilience Fund
Sector-specific grants
Not received any funds from these grants
Which of the following Scottish Government grants did your business apply for?
Small Business Support grant
Pivotal Enterprise Resilience Fund
Sector-specific grants
Not applied for any of these grants
Has your business received funds from any of the following Scottish Government grants?
Small Business Support grant
Pivotal Enterprise Resilience Fund
Sector-specific grants
Not received any funds from these grants
Which of the following UK Government (England only) grants did your business apply for?
Small Business Grant Fund (SBGF)
Sector-specific grants
Not applied for any of these grants
Has your business received funds from any of the following UK Government (England only) grants?
Small Business Grant Fund (SBGF)
Sector-specific grants
Not received any funds from these grants
Which of the following Northern Ireland Executive grants did your business apply for?
Small Business Grant Scheme
Sector-specific grants
Not applied for any of these grants
Has your business received funds from any of the following Northern Ireland Executive grants?
Small Business Grant Scheme
Sector-specific grants
Not received any funds from these grants
Has your business received funds from any of the following schemes?
Coronavirus Job Retention Scheme
Government-backed accredited loans or finance agreements
Not received any funds from these schemes
Please describe your experience of applying for these schemes.
Does your business expect to use the Coronavirus Job Retention Scheme (CJRS) again in the next two weeks?
Yes
No
Not sure
Is your business intending to apply for any of the following schemes?
Government-backed accredited loans or finance agreements
Business grants funded by the UK and devolved governments
Job Retention Bonus
Kickstart Job Scheme for young people
Not intending to apply for any of these schemes
Is your business using any of the following initiatives?
Business rates holiday
Eat Out to Help Out Scheme
Deferring VAT payments
HMRC Time To Pay scheme
Not using any of these initiatives
Is your business intending to use any of the following initiatives?
Business rates holiday
Deferring VAT payments
HMRC Time To Pay scheme
Not intending to use any of these initiatives
Did the support received from these initiatives or schemes help your business continue trading?
Yes, it helped us to continue trading
No, it did not impact our ability to continue trading
Not sure
Please describe any other support from government that you think could help your business.
Has your business received any other financial assistance from banks or building societies?
Yes
No
Not sure
Did the financial assistance received from banks or building societies help your business continue trading?
Yes, it helped us to continue trading
No, it did not impact our ability to continue trading
Not sure
How long do you think your business's cash reserves will last?
No cash reserves
Less than 1 month
1 to 3 months
4 to 6 months
More than 6 months
Not sure
What is your business's risk of insolvency?
Severe risk
Moderate risk
Low risk
No risk
The business is insolvent
Not sure
How has the coronavirus (COVID-19) pandemic affected your business's risk of insolvency?
Risk has increased
Risk has stayed the same
Risk has decreased
Not sure
9. Operational performance
In the last two weeks, approximately what percentage of your business's workforce were:
On partial or full furlough leave
Working at their normal place of work
Working remotely instead of at their normal place of work
On sick leave or in self-isolation due to coronavirus (COVID-19)
Made permanently redundant
Other
You said that [Other]% of your workforce were classified as "other". Please describe what this includes.
Is your business providing top-ups to any furloughed workers' pay, on top of the Coronavirus Job Retention Scheme (CJRS) payments?
Yes, the business is providing a top-up
No, the business is not providing a top-up
Not sure
Of those on furlough leave, approximately what percentage of workers have had their pay topped up?
- Percentage of furloughed workers with top-up pay
In the last two weeks, approximately what percentage of your business's workforce have:
Returned from furlough leave, either fully or partially
Moved from remote working to the normal workplace
In the next two weeks, approximately what percentage of your business's workforce will:
Return to work, either full or part-time, from furlough
Return to the workplace from remote working
Be made permanently redundant
How many external job vacancies is your business actively recruiting for?
- Number of external job vacancies
Of the external job vacancies, how many were new in the last two weeks?
- Number of new external job vacancies
Is your business using, or intending to use, any of the following safety measures in the workplace?
Personal Protective Equipment (PPE)
Temperature checks
Routine COVID-19 testing
Social distancing
Shift working
Working in fixed teams
Staggered breaks
Hygiene measures
Other (Please describe)
None of these
Not sure
How has the implementation of these safety measures affected your business's operating costs?
Operating costs have substantially increased
Operating costs have increased a little
Operating costs have stayed the same
Operating costs have decreased a little
Operating costs have substantially decreased
Not sure
Not applicable
How do you expect the implementation of these safety measures to affect your business's operating costs?
Operating costs will substantially increase
Operating costs will increase a little
Operating costs will stay the same
Operating costs will decrease a little
Operating costs will substantially decrease
Not sure
Not applicable
Was your business planning to expand its business before the coronavirus (COVID-19) pandemic?
Yes
No
Not sure
How has the coronavirus (COVID-19) pandemic affected your business's plans for expanding the business?
Plans are more ambitious
No change in plans
Plans are less ambitious
Plans have been postponed or cancelled
Not sure
10. Comments
Let us know anything else that you think may help us understand your business's current situation.
Nôl i'r tabl cynnwys