The National Statistician has granted exceptional pre-release access to the Experiences of NHS healthcare services, England publications, which will be published regularly between September 2024 and March 2025. The exceptional pre-release access applies to all publications in this series and is being granted to facilitate the potential operational response required from NHS England.    

The publications will contain main points, narrative, and data from the Health Insight Survey (HIS), a survey commissioned by NHS England to understand patient experience when accessing primary care services.    

Insights from the survey responses will be made available to NHS England 24 -hours ahead of its publication on the ONS website. The pre-release access will give advanced understanding of the statistics. It will allow NHS England to prepare for potential changes in patient behaviour, which could increase demand in other areas of primary care.   

Access prior to publication is in line with the rules and principles on pre-release access set out in the relevant UK legislation.