FOI reference: FOI-2025-2588
You asked
The information that we require is as follows:-
1) Do you use a social media management platform?
2) If so, what tools do you use?
3) What is your annual spend on a Social media management tool?
4) What dates does your contract with your current supplier end (in the format of [month/year])
5) Do you use a social listening / media monitoring platform?
6) If so, what tools do you use?
7) What is your annual spend on a social listening / media monitoring tool?
8) What dates does your contract with your current supplier end (in the format of [month/year])
9) Who is the senior person responsible for managing these contracts?
We said
Thank you for your request. Please see the following answers to your questions.
1) Yes
2) Hootsuite
3) £33,600
4) December 2025
5) Yes
6) Pulsar (social listening), Onclusive (media monitoring)
7) £29,200 (social listening) / £27,600 (media monitoring)
8) July 2025 (social listening) / October 2025 (media monitoring)
9) The requested information is personal data and therefore is exempt under s.40(2) of the Freedom of Information Act 2000 (FOIA).