You asked
I want to submit a freedom of information request for the following information relating to Fixed Telecommunications and Internet Services:
I have sent this request before but some of the contract have now expired can you please send me an update.
If there is more than one supplier for each of the contract information I am requesting below please can you split each contract individually and not combined. Please also separate the expiry data and spend and number of lines for each supplier. An example of this can be viewed at the bottom of this request.
Contract 1
1. Current Fixed Line (Voice Circuits) Provider- Supplier’s name, if there is not information available please can you provide further insight into why?
2. Fixed Line- Contract Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the renewal dates up into however many suppliers
3. Fixed Line- Contract Duration- the number of years the contract is for each
4. Type of Lines- Please can you split the type of lines per each supplier? PTSN, Analogue, SIP
5. Number of Lines- Please can you split the number of lines per each supplier? SIP trunks, PSN Lines, Analogue Lines
Contract 2
6. Minutes/Landline Provider- Supplier’s name (NOT Mobiles) if there is not information available please can you provide further insight into why?
7. Minutes/Landline Contract Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract.
8. Minutes Landline Monthly Spend- Monthly average spend. An estimate or average is acceptable.
9. Minute’s Landlines Contract Duration: the number of years the contract is with the supplier.
10. Number of Extensions- Please state the number of telephone extensions the organisation currently has. An estimate or average is acceptable.
Contract 3
11. Fixed Broadband Provider- Supplier’s name if there is not information available please can you provide further insight into why?
12. Fixed Broadband Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the renewal dates up into however many suppliers
13. Fixed Broadband Annual Average Spend- Annual average spend for each broadband provider. An estimate or average is acceptable.
14. VOIP/PBX Installation Date of the organisation’s primary telephone system: - please provide day, month and year (month and year is also acceptable).
Contract 4
15. WAN Provider- please provide me with the main supplier(s) if there is not information available please can you provide further insight into why?
16. WAN Contract Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the renewal dates up into however many suppliers
17. Contract Description: Please can you provide me with a brief description of the contract
18. Number of sites: Pleas state the number of sites the WAN covers. Approx. will do.
19. WAN Annual Average Spend- Annual average spend for each WAN provider. An estimate or average is acceptable.
18. Internal Contact: please can you send me there full contact details including contact number and email and job title.
If your organisation has a managed services contract which includes all or two out of three of the services stated above please state which of these is included with the contract. It would also be for me to if there are any other service support areas that are included within these contracts.
Managed Service Contract
Number of Extensions
Type of Lines
Number of Lines
Minutes Landline Monthly Average Spend
Fixed Broadband Average Annual Spend
WAN Average Annual Spend
Internal Contact: please can you send me there full contact details including contact number and email and job title.
If there is more than one supplier for each contract please can you separate the contract dates and spend for each supplier. Also if no information can be provided for each of the key data types please explain why there is no information.
We said
Contract 1
1. Current Fixed Line (Voice Circuits) Provider- Supplier’s name, if there is not information available please can you provide further insight into why?
BT (accumulate contract)
2. Fixed Line- Contract Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the renewal dates up into however many suppliers
Rolling - renewal due Jan 2017
3. Fixed Line- Contract Duration- the number of years the contract is for each
2 year
4. Type of Lines- Please can you split the type of lines per each supplier? PTSN, Analogue, SIP
PSTN, ISDN
5. Number of Lines- Please can you split the number of lines per each supplier? SIP trunks, PSN Lines, Analogue Lines
PSTN - circa 300 pairs are supplied into 2 x private exchanges; lines are activated/deactivated as per business need
ISDN
Contract 2
BT One Bill/Premier value contract covers call charges for voice circuits (analogue and ISDN);
6. Minutes/Landline Provider- Supplier’s name (NOT Mobiles) if there is not information available please can you provide further insight into why?
BT
7. Minutes/Landline Contract Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract.
Renewal due Jan 2017
8. Minutes Landline Monthly Spend- Monthly average spend. An estimate or average is acceptable.
£9,005.32 (over last six months)
9. Minute’s Landlines Contract Duration: the number of years the contract is with the supplier.
2
10. Number of Extensions- Please state the number of telephone extensions the organisation currently has. An estimate or average is acceptable.
4,000
Contract 3
11. Fixed Broadband Provider- Supplier’s name if there is not information available please can you provide further insight into why?
BT
12. Fixed Broadband Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the renewal dates up into however many suppliers
Rolling contracts - covered under the Accumulate contract, terminated and initiated as per business requirements
13. Fixed Broadband Annual Average Spend- Annual average spend for each broadband provider. An estimate or average is acceptable.
£26,500 - ADSL broadband
£16,775 - Internet Teleworker (Social Social Division/Field Force)
14. VOIP/PBX Installation Date of the organisation’s primary telephone system: - please provide day, month and year (month and year is also acceptable).
VOIP 2004/5; PBX 1960's/70's
Contract 4
15. WAN Provider- please provide me with the main supplier(s) if there is not information available please can you provide further insight into why?
BT
16. WAN Contract Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the renewal dates up into however many suppliers
June 2019
17. Contract Description: Please can you provide me with a brief description of the contract
The contract was put in place for a Wide Area Network to cover the ONS estate
18. Number of sites: Pleas state the number of sites the WAN covers. Approx. will do.
8
19. WAN Annual Average Spend- Annual average spend for each WAN provider. An estimate or average is acceptable.
£250k
18. Internal Contact: please can you send me there full contact details including contact number and email and job title.
n/a - we don't disclose this information.
If your organisation has a managed services contract which includes all or two out of three of the services stated above please state which of these is included with the contract. It would also be for me to if there are any other service support areas that are included within these contracts.
n/a - we do not have a managed services contract which includes all or two out of three of the services stated above