Experiences of NHS healthcare services in England: 5 November 2026

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Patient experiences of accessing healthcare from the ONS Health Insight Survey, funded by NHS England. These are official statistics in development.

Data

• Experiences of NHS healthcare services in England

  Experiences of local GP services, NHS treatment waiting lists, community health services, dentistry and pharmacy services, analysing data from the Health Insight Survey (HIS) commissioned by NHS England. These are official statistics in development.

• Experiences of NHS healthcare services in England: thematic analysis

  Qualitative analysis of patients’ experiences of NHS services in England, based on free-text responses from the Health Insight Survey (HIS) commissioned by NHS England. Each dataset presents findings from three waves (12 weeks) of the HIS.  

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