The survey collects information from businesses in both the services and production industries about their management practices and expectations for their business in the future. Information on management practices includes businesses usual practices regarding the use of targets, key performance indicators (KPI’s), employment and hiring decisions and their culture of continuous improvement among others. The survey also aims to collect information on businesses current performance, and future expectations, about turnover, investment, employment and spending on resources. 

The information will be used to help investigate links between management practices and productivity, as well as gauge businesses expectations of Great Britain’s economic climate in the near future. This may be of benefit to businesses as the published statistics can be used as a benchmark to compare their business against the same, or across different, sectors. The data also contributes towards policy making on the economy.  

The survey is voluntary; but your co-operation in completing the questionnaire would be appreciated. 


Selection criteria: Businesses registered for VAT and/or PAYE, trading in Great Britain, with employment of 10 or more

Population: approximately 2.4 million

Sample size: approximately 25,000

Dispatch date: Between 7 and 11 July 2017

Return-by date: 18 August 

Please note that the dispatch and return-by dates are a guide, they are subject to change due to national holidays and weekends.