"Figure 21: Comparison of productivity indices for all services and directly-measured services only, quality adjusted and non-quality adjusted","" "England, financial year ending 1997 to financial year ending 2017","" "","" "Notes","" "Unit","Index, financial year ending 1997=100" "","" "","Non-quality adjusted productivity","Non-quality adjusted productivity, directly measured output only","Quality adjusted productivity","Quality adjusted productivity, directly measured output only" "1996-97","100.0","100.0","","" "1997-98","100.9","101.0","","" "1998-99","102.4","102.7","","" "1999-00","99.2","99.1","","" "2000-01","99.3","99.2","","" "2001-02","100.9","100.9","","" "2002-03","99.2","99.1","","" "2003-04","97.7","97.3","","" "2004-05","93.5","92.4","","" "2005-06","91.2","89.7","","" "2006-07","92.7","91.4","","" "2007-08","92.8","91.6","","" "2008-09","91.9","90.4","","" "2009-10","87.4","85.0","","" "2010-11","86.5","83.8","86.5","83.8" "2011-12","86.3","83.6","88.5","85.7" "2012-13","86.0","83.2","88.3","85.5" "2013-14","85.4","82.4","88.3","85.2" "2014-15","85.4","82.4","88.3","85.2" "2015-16","85.2","81.9","88.5","85.1" "2016-17","84.6","80.5","88.8","84.4"